The signs are handmade in our workshop, note this is not a traditional blown neon sign but a flexible neon wire light that allows us to create many words & variations.
The light is operated by a battery pack, please see images above & you can control the light whether this is continuous or flashing through the battery pack. Please look at the image of the battery pack before ordering, as there is a black clip. The clear extension is to give length between the end of the sign and the battery pack. When switched on the battery pack may emit a slight sound, which is due to operating frequency and inverter component design and is a normal phenomenon, not a quality problem and can be used safely and normally.
Although each sign is tested before packaging, due to the neon wires fragile components if this does arrive not working (this may be due to pressure on the parcel during transit resulting in the wire short circuiting) there is an easy and safe way to fix this issue. The end of the wire just needs snipping with a sharp pair of scissors and rubber cap replacing.
We create the neon light using 6mm clear acrylic, which can the be mounted to a wall with picture tacks or for a more permanent fixture you can choose to add stand off wall fixings for your item. The acrylic backing is cut from a 60 x 40cm sheet so the word will measure slightly smaller once cut. This will not change so if you have a longer word it will always be just less than 60cms.
Please note this does not give off a very bright light during daylight, nor in bright studio lighting, it works brilliantly in low lighting and as a light feature in soft lighting. It is not meant to light a room during daylight hours. The images are taken in low light conditions.
Delivery & Returns
All of our items benefit from free delivery if the delivery address is Mainland UK. If you are outside of this area your delivery costs will be calculated at the checkout stage depending on the delivery address.
If you choose Fast and Free generally your item will be with your within 2-5 days. Please note however we use Royal Mail who do not guarantee delivery within this timescale.
There are some items which due to their design and nature do take longer for our elves in the workshop to produce so please do check carefully the estimated creation date on the product description.
If you want to guarantee delivery of your item quickly then you need to choose the expedited next working day (if ordered before 1pm) option at checkout. The item will then be sent with our chosen courier on a tracked service.
Please note your personalised item can only be returned if the item is faulty or the personalisation you receive is different to that which you ordered.
Please make sure you personalise this item by following the instructions in the product description carefully. Your item will be personalised as you add it into the boxes. It is very important that you check your grammar, punctuation and spelling carefully as we will not amend errors or add apostrophes. Please follow the instructions in the product description carefully.
In some cases the design of the product will mean that whether you enter your text in upper or lower case the type will be amended.
On all orders
FREE UK MAINLAND STANDARD DELIVERY
(2-5 business days), unless stated otherwise*